...How much does DataCare® cost?
DataCare® on CD-ROM sells for $89.95 plus $15.00 shipping. Web installation is no longer available. Sales tax will be added to your order when applicable.

...Does DataCare® have a 'billing' function?
Yes... DataCare® is programmed to use the 'Cash' method of accounting (but this feature is included for providers that require it). This means you report your income when you receive it, and record your expenses when you pay them. This is the way 99.9% of all in-home providers file their tax returns and estimate tax payments. DataCare® provides you with detailed attendance and meal information on the children in your care to substantiate your 'billings'. It is our opinion that you should have an enforceable contract in effect with your clients outlining payment requirements for services provided and any associated ancillary costs involved for the children in your care. There are a number of resources on the web to help you develop a contract to for your specific in-home center.

...Do I have to purchase an annual update to DataCare®?
No. Unlike other products that assist in-home providers, the components involved in the design of DataCare® were designed specifically to eliminate the need for annual updates. If there is a dramatic change in the tax laws governing the use of DataCare®, an update will be provided with special pricing to registered users of the program. Be certain to visit The Gallagher Group News Page on a regular basis for special alerts regarding major tax law changes that may affect your business.

...Do I need to have Quicken® to use DataCare®?
No. The interface to Quicken® was designed to be used by tax preparers with clients who use DataCare®. It provides a simple vehicle to export your data into Quicken® and from Quicken® to a specific tax preparation program Be sure to let your accountant or tax preparer know about this time saving feature, or have them contact us for more details.

...Do you now, or will you have an interface to QuickBooks®?
No interface exists at this time, but be sure to check the The Gallagher Group News Page for updates to this feature.

...How do I receive technical support for DataCare®?
If you require it, support may be obtained by clicking on 'Help' in your DataCare® program, or by e-mailing us at support@galman.com within the first 30 days of purchase with your question, or click here. Requests for support received by e-mail are generally answered within several hours on normal business days, and within 48 hours on weekends and holidays. (Although every attempt is made to respond to technical questions within the above guidelines, we can not be responsible for interruptions to web related services beyond our control.) Technical support provided after the first 30 days must be prepaid at a charge of $49.00 per incident. (These charges do not apply to defective program media.)

...What is PayPal® and why should I use it to purchase DataCare®?
In order to keep the cost of our software reasonable to all customers, we have chosen PayPal® to process all on-line purchases. We also implement this service for technical support charges after the first 30 days. For specific information on the PayPal® service, click here.

...What is your return policy?
Products installed from our website are not eligible for return/refund. Defective CD-ROM media will be replaced without charge. Unopened/unregistered software with a valid RMA, and all packaging materials will be accepted less a 15% handling charge. No other refunds or credits will be issued. To obtain an RMA click here.

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...What are the system requirements for DataCare®?
DataCare® is designed for Windows® 9x, NT, ME, 2000, or XP. System requirements are:

• 32 MB RAM (64 or more recommended operating system specific)
• 15 MB free hard disk space
• Video display capable of 800x600 resolution
• CD-ROM, Microsoft® compatible mouse

...I am receiving an 'Error 70'with Vista®. What should I do?
If you are operating DataCare® and Windows Vista®, you must run DataCare® with Administrator Privileges. Click here to view a demo.

Optional features require:

• Internet Explorer® Version 5.5 or greater, Microsoft Outlook®, Microsoft Word®
• Quicken® 99 or greater

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Have a specific question about DataCare® not addressed here. Click here to send us your question.

DataCare® is a registered trademark of The Gallagher Group, LLC
Quicken®, QuickBooks® and TurboTax® are registered trademarks of Intuit, Inc.
Prices and features subject to change without notice.
All other trademarks are property of their respective owners.